We guide you to a clear statement of documentation goals. Whether that is worker safety, production procedures, or regulatory submission. Interviews with subject matter experts and end users are an important part of the knowledge extraction process and establish both the underlying information supply and the context of documentation use.
Challenges We Address
Our discovery process will help you understand the following problems with your documentation or informational media:
- information gaps
- comprehension difficulties.
What We Do
Information Mapping’s experts work with your SMEs and end users to better understand how information is currently being distributed and how it is used. Our experienced consultants will use this knowledge to guide you to your documentation goals.