These courses are offered as public and private.

Mastering Policies, Procedures and Documentation™ was designed to meet the needs of those who wish to creating clear, user-focused documentation, reference guides and training materials.

Technical writers, training developers and other business professionals will benefit from this comprehensive course featuring powerful techniques for information analysis, organization and presentation.  More information ..

Mastering Successful Policies and Procedures (2 days)

This Master classroom course shows you how to apply the basic skills to the task of creating policies and procedures that are clear, concise and effective, as well as easily revised and updated.

It is intended for those who write SOPs, GMPs, work instructions and other types of policy and procedure documentation.  More information

Mastering Business Communications (2 days)

This Master classroom course meets the needs of those who want use their IM skills to write easily read, easily understood memos, reports, proposals, product descriptions and other business communications in less time.

This course is perfect for project managers, engineers and other business and technical professionals who need a painless, systematic approach to communicating more clearly and effectively in writing. More information

Corporate and Enterprise packages.

Designed for those who are embarking on projects to improve their documentation in various parts of their organisations.  This is a cost effective way to design a tailored program that will meet the needs of dedicated writers and other stakeholders over a period of three years.   Contact us for more details.